🔄 Return, Refund & Cancellation Policy – POSHAK

We strive to ensure a smooth and transparent shopping experience for every devotee. Please read the policy carefully before placing an order.

❌ Cancellation Policy

📦 Orders can be cancelled only before dispatch.

🚚 Once the product has been shipped, cancellation through the website will not be possible.

🔁 Return Policy

📅 Returns and exchanges are applicable only on selected products.

📝 Detailed eligibility and specific conditions are mentioned on the respective product pages.

⏳ For most eligible products, the standard return window is 7 days from delivery.

⚠️ Additional Points:

• The return policy may change without prior notice.
• If pickup service is unavailable at your location, you will need to self-ship the product to our office address.
• Return or exchange charges may apply depending on the situation.

💰 Refund Policy

💳 Once the returned product is received and inspected, the refund will be processed.

✔ Refunds are initiated only after:

• Product passes quality inspection
• Product meets return eligibility criteria

⏱ Refund Timeline:

• Refunds are generally processed within 5–7 business days after approval.
• The amount will be credited to the original payment method used during purchase.

🚫 Shipping charges (if applicable) are non-refundable unless the return is due to a damaged or incorrect product delivered by us.

📌 Important Notes for Returns

✔ Items must be unused and unwashed (for hygiene reasons).

✔ Products must have original packaging and tags intact.

❌ Customized products are not eligible for return or exchange.

⏰ Requests raised after the return window (refer product page) will not be accepted.

💛 We are committed to maintaining fairness, quality, and trust in every POSHAK order.